Legal
Privacy Policy
Last updated: February 23, 2026
1. Introduction
TxCount ("we", "our", or "us") is committed to protecting the privacy of individuals who visit our website at https://www.txcount.com and use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in compliance with the Digital Personal Data Protection Act, 2023 (DPDPA) and applicable Indian laws.
2. Data We Collect
We may collect the following categories of personal data:
- Contact information: Name, email address, phone number, and company name when you fill out our contact form, subscribe to our newsletter, or request resources.
- Service interest: The type of service you're interested in, as indicated through our forms.
- Usage data: Pages visited, time spent on pages, referral source, and browser type — collected via Google Analytics.
- Financial data: If you engage our services, we may collect financial information necessary to provide compliance and CFO services. This is governed by a separate client agreement.
3. How We Use Your Data
We use your personal data for the following purposes:
- To respond to your enquiries and schedule consultations
- To send you the resources or newsletters you've requested
- To provide and improve our compliance and fractional CFO services
- To analyse website usage and improve user experience
- To comply with legal and regulatory obligations
4. Legal Basis for Processing
Under the DPDPA, we process your data based on your consent (provided when you submit a form or opt in to communications) and legitimate business purposes. You may withdraw your consent at any time by contacting us at hello@txcount.com.
5. Data Storage and Security
Your data is stored securely using industry-standard encryption. Form submissions are stored in a secured database with row-level security policies that prevent unauthorized access. We retain your data only as long as necessary for the purposes described in this policy, or as required by law.
6. Third-Party Services
We use the following third-party services that may process your data:
- Google Analytics: For website usage analytics. Google's privacy policy applies.
- Supabase: For secure form data storage. Data is encrypted at rest and in transit.
We do not sell, trade, or rent your personal data to third parties.
7. Your Rights
Under the DPDPA, you have the right to:
- Access your personal data held by us
- Request correction of inaccurate data
- Request erasure of your data
- Withdraw consent for data processing
- Lodge a complaint with the Data Protection Board of India
To exercise any of these rights, contact us at hello@txcount.com.
8. Cookies
Our website uses cookies for analytics purposes (via Google Analytics). These cookies help us understand how visitors interact with our site. You can disable cookies through your browser settings, though this may affect site functionality.
9. Children's Privacy
Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
- Email: hello@txcount.com
- Phone: +91 9903435340
- Address: Bangalore, India